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SHIPPING

We may at times experience extended processing times; please allow an additional 5-7 business days for processing times. You will receive an email with your tracking information once your order ships. Current shipping time frames are 5-7 business days via UPS ground shipping.

IN STORE RETURNS

We are glad to return/exchange any full price, unworn, unwashed merchandise within 7 days for Store Credit Only.
All items must be unworn and have their original tags and packaging. All sales are final on sale merchandise.

ONLINE RETURNS 

We are glad to return / exchange any full price, unworn, unwashed merchandise within 14 days of receipt of your order. The sender is responsible for shipping costs. Please contact online@pinkyotto.com prior to sending a return or exchange.

We hold the right to deny refunds if the merchandise returned does not meet our return policy requirements. 

Returns should be addressed to:

PINKYOTTO

218 Bedford Ave - Ground floor

New York, NY, 11249


Any further inquiries should be directed to online@pinkyotto.com or give us a call at +1 347-689-2699